What Our Customers Say

 

  Hanbury Riverside Ltd
Oliver Close
West Thurrock
ESSEX
RM20 3EE

Phone: 01708 866187
Fax: 01708 890963


What Our Customers Say


  Lakeside Containers
 
Being based around the corner from Lee gives me the chance to see whats on the forecourt on a regular basis. We needed to upgrade and I chose this Daf XF105 6x2 tractor unit. The whole process from start to finish was a relaxed affair and both myself and my driver are very pleased with the vehicle. The trucks looks like new and  Lee arranged for the painting and a damaged fuel tank to be replaced. Nothing was too much trouble for Lee to sort.
 
              
 

  
Mark Steadman Transport - Tilbury
 
A second vehicle for Mark Steadman Transport Ltd!
 
 
 

I was thinking about updating some of our trucks and wanted something quite quick, I immediatly thought of Lee Smith. We called and had a look at a Scania R480 6x2 tractor unit. Lee arranged to have the painted. Hanbury Riverside really do know how to present a truck and the curtious service they give really is top notch. I am very pleased indeed. Thanks Lee.
 
Mark Steadman
Director
Mark Steadman Transport Ltd
 

  
Hollands Transport
 
Buying & selling trucks is a simple business. Well it should be! You want a truck you know is in great condition and you dont want a load of flannel from the salesman. That's why every time we buy, we buy from Lee.  A relationship that goes back to 1983 is a rare commodity in this modern world but this one is one built on trust and knowledge that you know what you're getting will be top quality.
 
We bought our first truck from Lee in 1983 a Volvo F10 us boys (Mick, Paul & Rob) were still at school with dad (Bob) as a one man band. We all followed our dad into haulage, it was 'in the blood'. We all got our class 1 licences and coerced dad into expanding the business and another visit to Lee to buy 2 R reg Scanias followed a couple of years later with 4 Volvo FH12 Globetrotters. 2 Topline Scanias and a further 4 Volvos followed. Our most recent purchases in July 2010 were 3 Volvo FH13 520 and 2 Scania Topline R480,s. As usual all went smoothly and with the help of Lee rebranded the signwriting and coming up with a great design that will see us into the future with modern looking trucks. All in all a very simple bit of business as it should be'
 
 
 
 

   Peter SalmonTransport
 
As an owner operator for many years and with road haulage running in the family blood I was looking to replace my truck.  After being given the contact details for  Hanbury Riverside I contacted Lee Smith and found that he too has the blood.  The quality of the trucks at  Hanbury Riverside was excellent.  I made my choice and Lee arranged for additional fuel tanks to be fitted while I was on holiday. On collection I was more than impressed with the extras that Lee had supplied without even being asked for.  If you need a truck and are unsure what to buy, you should contact Lee Smith at Hanbury Riverside as I did!
 
 
 

Ralph Davies International
 
This picture shows 3 vehicles of a total batch of 5 vehicle supplied to Rlaph Davies International. Hanbury Riverside arranged for the vehicles to be painted and delivered. This continues a long working relationship between the two companies.
 
 
 
 

  S&S Transport, Kent
 
Owner driver Steve has just taken delivery of this Scania R480 6x2 tractor unit. Hanbury Riverside organised the vehicle to be fitted with a PTO and  tipping equipment . The top Kelsa light bar and livery decals were also supllied and fitted by Hanbury Riverside.  A one stop shop for your quality used vehicle.
 
 
 

  Walkers Transport , Essex
 
Walkers Transport and Hanbury Riverside have a close working relationship. These are just 2 vehicles of a batch of 7 being supplied by Hanbury Riverside to Walkers Transport. The vehicles part exchanged by Walkers for these 7 vehicles were also supplied by Hanbury Riverside.
 
 

  Stagetruck London
 
Hanbury Riverside Ltd have supplied a number of vehicles to the entertainment industry via Stagetruck , London. Including a number of 'Low Height' tractor units and trailers. The vehicles as seen here at the O2 Arena, Greenwich are in their striking silver livery.
 
 

 Stuart Nicol Transport
 
These 2 vehicles are being collected from Hanbury Riverside by transport operator Stuart Nicol Ltd. Hanbury Riverside managed the works for the extras required. Full cab and plastics painted , Kelsa top bar and lamps, top visor marker lights and LED lamps fitted to rear deflectors, bottom spoiler and mirror casings. All work was meet the customers delivery schedule.
 
 

 3rd & 4th Vehicles For G W Topham  
 
After purchasing two identical units from Lee and his staff during early 2009 we had no hesitation in using his expertise in these further two units which we have just taken delivery of. As before when the two previous trucks arrived these were immaculate inside and out. The trucks had new tipping gear fitted with a full paint job  and sign writing put on, all of which was arranged by Hanbury Riverside with no fuss or complication. We would recommend Lee and his staff to anyone and would not hesitate in using them again in the future. 

 


   
Mark Thornton,Southern Ireland
 
Dealing with Lee over the phone was professional and from an owner drivers point of view he knew what I was looking for. Lee arranged for the extras I required, Kelsa light bars, Durabrite alloy wheels and Tipping equipment, to be fitted before I collected the truck. The work was completed to the highest quality and exceeded all my expectations.  I am very happy with the service and help that Lee provided and I would recommend that you give Lee a call to discuss your vehicle needs.
 
 

  Jerry of Western Casing , Southern Ireland
 
We were delighted to come across a secondhand F16 660 in such excellent condition with the vehicle being purchased over the phone.  Dealing with Hanbury Riverside as so easy and completed within the time scale that we required.  I will not hestiate to to deal with Lee and Hanbury Riverside in the future. I would recommend to anyone wanting a truck to contact Lee before buying.    
 
 
 
 
 
 
Steve Tabner - Cheshire
 
We dealt with Lee and completed the deal on our vehicle over the phone. The details and pictures he forwarded more than did justice to the vehicle and we have not been disappointed. It's a top quality low mileage truck from a top quality dealer. We will deal with Hanbury Riverside again for future purchases.
 
 

  
G FERRIES TRANSPORT ABERDEEN
 
When it comes to customer service you couldn't ask for more. This is my second purchase from Lee Smith and the staff at Hanbury Riverside and again I have not been dissappointed. Both my deals were made over the phone unseen, where trust is the key and I am pleased to say what you see on Hanbury;s web site is what you get!
 
I would not hesitate to travel from the north of Scotland again to do business with Lee and his friendly and professional team. Thanks again folks for the hassle free service, o nearly forgot they have good fish & chips in Essex too!.
 
 
 
 

   Ewen Adams - Aberdeen
During my time as an owner driver I have purchased many new and used trucks. Lee Smith and all the staff at Hanbury Riverside have provided me with one of the best customer service experiances ever! I would not hesitate to travel the 600 miles from home to Hanbury Riverside again when I need my next one. I would recommend Lee Smith and Hanbury Riverside to anyone, anywhere wanting to purchase a top quality used vehicle. All hassle free!
 
 

  
Malcolm Bright Transport
 
These 2 AY54 plate Daf XF95 430 Space Cabs are due to be put into service week commencing 13.09.2009. Both vehicles have had the cabs, cabs wings and bumpers repainted. The 2 red sunvisors were sourced and fitted by Hanbury Riverside.
 
 

  D W Clarke - Essex   
 
We have been buying trucks from Lee Smith at Hanbury Riverside for the past 20 plus years. These 2 Daf XF105 vehicles were delivered to our door with the livery already fitted and the vehicles ready to go to work. We at D W Clarke are keen to work with our local suppliers and would recommend Hanbury Riverside to anyone looking for a quality used vehicle supported by an excellent customer service.

 


  
    D R WILLIAMS (North Wales)
 
We brought a Daf XF95 drawbar back in February 09, originally it had been used as a container lorry and it has now been converted to carry hay and straw.  We are extremely pleased with the vehicle and would like to thank all the team at Hanbury Riverside especially Lee Smith.  When choosing the lorry the service that was provided was second to none with no pressure to buy and nothing was a problem. Many thanks
 
 
 

  
Countrywise Contracting Ltd
 
Grant Butler from East Sussex has collected his vehicle on 22nd June 2009. Hanbury Riverside Ltd arranged for the PTO to be fitted and for the cab to have a full respray in this Royal Blue. The vehicle will be hauling hay and straw over the UK.  Grant is very pleased with his vehicle and is sending us his comments. Watch this space for this update!
 
 
 
 
 
 

  
Kevin Creighton - CRE Transport Ltd - Essex
 
I have known Lee for the best part of 20 years, from the time he sold my father and I our first tractor unit. Various vehicles have been purchased from him over the years since and with this in mind,  when an opportunity arose to increase our fleet with two reasonably priced additions we took it.
 
From ordering,delivery and collection of the vehicles from the paint shop, to finally being given the keys, all was achieved with the usual slickness and courteous manner associated with Hanbury Riverside over the years
 
The vehicles look stunning in our fleet colours, and we will again be looking to Hanbury Riverside for any other additions to our fleet.
    
 

  
GC Haulage Ltd
 
Hanbury Riverside was recommended by a friend, From the first phone call the help and advice received from Lee was first class. Once the trucks was chosen, Lee took control of the painting, buying and fitting the sun visers and giving both trucks 12 months MOT and full services. Lee promised both trucks would be as clean as new and when I collected them. I was really Impressed with the overall condition, the new painted chassis and wheels was a top class job, really impressive. Anyone who requires a used truck should give Hanbury Riverside a call because the service they give is outstanding and I would not hesitate to buy from them again.
 
 
 

  
 
Mark Thorpe Haulage
 
 
 
Collected 2nd June 2009, Mark is based in Sleaford and had his vehicle livery added before collection.
 

 
C R Murphy Transport (Essex)
 
Just like to say that I have purchased a DAF XF95 Super Space Cab from Hanbury Riverside, West Thurrock. You could not buy a truck from a better company. No pressure to buy and a good sales team. Lee Smith is at the top of the team and a nice fella to deal with. Any problems I had were dealt with quickly and efficiently. I can recommend Hanbury Riverside to anyone needing a truck. They are the best.
 
 
Colin Murphy - May 2009
 
 

  
Arena Telivison
 
"Hanbury Riverside's friendly + helpful staff were excellent throughout the whole buying process and made life very easy for us. They provided a great service, which was demonstrated when they provided us with 2 demo trucks for us to look at, both very clean, low mileage and well looked after. The vehicle we finally chose to purchase arrived in very good condition (after being sprayed in new company colours) and with a full service.Therefore we would not hesitate to use Hanbury Riverside again in the future"

  Transport Department - Arena Television (March 2009)

 
 
 

                                             Stones Distribution 
 
 
“HIGHLY RECOMMENDED - SUPERIOR SERVICE!!

 After using the service of Lee Smith at Hanbury Riverside I was overwhelmed with the overall process from start to finish. Having been in my industry for over 20 years purchasing vehicles his service lived up to my fussy expectation without a doubt. No easy task!!

 Firstly what I noticed was his enthusiasm to understand exactly what I was looking for, followed by his attention to detail. He totally understood how important this transaction was for me and took great care to make it a really easy and enjoyable experience without feeling harassed. He did not do the big high pressured sales pitch nor make me feel that I had to purchase from him. He just delivered exactly what he promised which is always hard to do with us demanding customers. If like me you’re looking for that little extra bit for your money I would highly recommend that you give Lee Smith a call. You will not be disappointed with the sales, product and service delivery. It’s so good to see that Lee takes his job so seriously with the customer in mind, a real rare find in today's market.”   

 Mike Penstone   8/01/2009


 P J Titchmarsh Ltd
 
 
"Most girls would enjoy shopping for shoes, cloths and make-up but not for me. I went window shopping on the Hanbury Riverside web site and spotted just the truck for me. It was a Scania Topline and after meeting Lee with my father the deal was set up and the paint work discussed. I can tell you now the paint job is the best we have seen, just as Lee said it would be. I can recommend Hanbury Riverside to anyone. We had no problems and came away very happy and proud. We were not pushed or hurried nor did Lee try and sell us anything we didn't want. He is knowledgeable and very helpful which nowadays is not very common." 
 
Peter and Sally Titchmarsh 1/12/2008  
   

Kieron M Owen, Powys, Wales
 
 
"I am very pleased with the vehicle which Lee at Hanbury Riverside supplied. The truck is in a very nice condition and this drawbar combination allowed us to easily convert the chassis to our timber carrier specification. I can recommend Hanbury Riverside to anyone looking for a top quality used vehicle"
 
Ainsworth and Martin
 
 
"The trucks you supplied are awesome! First class condition when we got them, you would of thought they were new trucks. They have proved to be an excellent buy with no problems at all. The one I drive, GN06OZE, is first class. We have added a few extras as you can see and she looks the part. We use her to go into new customers because of the image she gives. Terry wouldn’t hesitate in buying more trucks from you because of the quality trucks you have supplied. Many thanks, Ade."
 

 
GH Martin and Son Ltd
 
 
 

 
Derek A Symonds Ltd
 
 
 
" Hanbury Riverside were recommended to me by a friend and after looking around they were offering the best deal I could find. Essex is a long way from home but the trip was worth it. Lee is very knowledgeable and helpful and I quickly found exactly what I was looking for. Its a pity I didn't know about Hanbury Riverside years ago. From beginning to end of the transaction he kept me in touch. What I asked for is what I got. These qualities are rare these days"     
 
Derek Symonds of Ilkeley
 

 
V G Mathers Ltd
 
 
V G Mathers Ltd has been in the haulage industry for 40 years, covering general and refridgeration transport all over Europe. Having always bought new Vic Mathers gave Hanbury Riverside a ring regarding used trucks.
 
" We have now bought 4 second hand Volvo FH12's. The latest one being a FH480 for our 40th anniversary. We are so happy with the way Hanbury Riverside has done the logo on this vehicle. We find that the lorry's we purchase from Hanbury are in immaculate condition when they arrive in Kintore. We will certainly have no hesitation in dealing with Hanbury Riverside again. We would recommend them to anyone looking for a genuine used truck. We wish to thank Lee Smith for all his help" 
 
Vic Mathers of Aberdeen 3/10/2008
 

GSP Freight
 
 
 

"Buying my vehicle from Hanbury Riverside was all made so easy. The first time I saw the truck was when I collected it. Lee and his team have been most helpful and I look forward to dealing with Hanbury Riverside in the future.

Geoff Paulin  3/10/2008


G & J Haulage (Yorkshire) Ltd
 
 

"This was my first purchase of a Daf XF 105 from Hanbury Riverside. Everything was done over the phone with Lee as I live in Barnsley, so I didn't actually see the truck until I travelled down to collect it. I was more than pleased with the DAF when I saw it. I will definitely deal with Hanbury Riverside again and a big thanks to Lee for all his help"

Steve Jones  2/10/2008


Camgrain - Cambridgeshire
 

Having heard about Hanbury Riverside’s reputation, I called Lee and had a very positive conversation with him. This lead to a deal being struck which included the PTOs being fitted, the road tax being collected on our behalf and the delivery to our door which made the whole process very impressive.

Alan King


 

Peter Kille Transport - Ireland

I was thinking of buying a used truck and saw this one in the commercial motor. I was looking to buy something a bit older but I fell for this one right away.
I’d only heard good things about Hanbury Riverside from a friend of mine but was still surprised at how easy it was to deal with them, helpful in every way. And my truck was better than I had hoped.


Swale Freight Solutions
 
 

Mark Steadman Transport - Tilbury

I was thinking about updating some of our trucks for euro 4 / 5 spec and wanted something quite quick, I immediatly thought of Lee Smith. We had a flick through the adverts and saw these smart XF105 's. After some negotiation and a cuppa were the proud owner of this very smart Daf , for something different we had the light bar fitted which Lee aranged aswell. Hanbury Riverside really do know how to present a truck and the curtious service they give really is top notch. I am very pleased indeed. Thanks Lee.
 
Mark Steadman
Director
Mark Steadman Transport Ltd
 

St. Marys Transport - Leicester
 
 

We first dealt with Lee 20 years ago when we bought a F12 rigid from him. We decided to buy off Lee this time because he had the right truck with the right spec at the right price. We had a PTO for tipping and full set of Kelsa bars and lights fitted. Nothing was too much trouble. Thank you Howard for making an excellent job of the paint work and a thank you to the team for making it so easy for us. We wouldn’t hesitate to recommend Hanbury Riverside to anybody that asks.

David and Christine


 
K. L. Express Logistics Ltd - Kent
 
 
 
My initial phone call to Lee was about the purchase of the 1 XF.105 (pictured), I am particular about the presentation of my Vehicles so I spec them with all the “Bells and Whistles”. I gave Lee the spec and he did the rest, why buy new when they are as good as this! Many people have commented on how good it looks.  Since placing our initial order we have secured a contract for an additional 8 which lee has the order for, all I have to do is now find the drivers!
 
Gary Knight,
Managing Director
K L Express Logistics Ltd (Northfleet, Kent)
 

Ideal Waste Paper Company (Crownsword) - London

We have now purchased two Volvo globetrotter XL trucks from yourselves and would like to say how extremely happy we are with them.
The vehicles themselves are in outstanding condition and have more extras than any driver could want. As for Hanbury Riverside i.e Lee Smith
He made the purchases and conversions to pto units so easy I don’t think I will be buying any brand new tractor units ever again.
The waiting time for new trucks has become a complete joke but Hanbury Riverside have made my life less of a headache.

Regards

Simon Scott
Director
Ideal Waste Paper / Crownsword Ltd

 


 

George Taylor Ltd - Bristol
 
 

We have recently purchased three Volvo FH13 480 tractor units from Hanbury Riverside. Needing a vehicle fairly quickly, but with the long lead times being quoted for new ones, we decided to buy a used one. Having only bought new vehicles for the last 30 years this felt like a considerable gamble.

We need not have worried though. We purchased the first vehicle after viewing it with Lee Smith and it was delivered as promised. We were so impressed that we purchased two more over the phone unseen. Once again they arrived on time and in the condition that was promised.

We have had the latest two vehicles painted in our colours and they look like brand new.

We would have no hesitation in buying from Lee should the need ever arise again.

Best regards

Mark Taylor


 Westfield Transport (Cornwall) Ltd

We have recently purchased 9 No. 56 plate R420's from Hanbury Riverside. They were all bought "over the phone", and painted in our colours. As usual, the same as every other time I have bought off Lee Smith, they were all in immaculate condition, on time and as described. If there is such a thing as an honest secondhand salesman, Lee is the man.
Service as always has been excellent, and Hanbury are a pleasure to deal with.
 
Robert Walker
Managing Director
 

R. Paterson
 

Just a quick note to say thanks for your hospitality when i picked the truck up (GN56BPO) it has spent a bit of time in the paint shop but im well pleased with the outcome ! Hope to deal with you again soon !!!

Regards

Richard Paterson


 
Steve Hill Ltd
 


M.A. Johnson Transport - Greater Manchester

     I am new owner driver and recently purchased the truck in the attached photo from Hanbury Riverside.
   The truck was purchased unseen and resprayed to my specifications by the Hanbury Team. The purchase transaction went extremely well and i am 100% satisfied with the vehicle and all the assistance given to me by lee and his team.
   I would highly recommend Hanbury Riverside to any potential customer as whether purchasing one vehicle or more as I found there service to be second to none and totally professional from the initial enquiries to the day of collection of the truck.
   Many Thanks to Howard for a outstanding and professional respray of the truck as i requested and I would have no hesitation in purchasing my next vehicle from Hanbury Riverside in the near future.

Many Thanks

MA Johnson Transport


Christian John - Somerset

  “Like everyone starting out on their own lessons have to be learned. For my first truck I couldn’t justify new nor wait that long, so I trundled through the websites of the major manufacturers, visited their local dealers, but was endlessly disappointed. Everything was too old and high mileage.
 
 Then, purely by accident, I discovered Hanbury Riverside. Delighted with what I saw on their website I telephoned Lee Smith, a most welcoming and helpful person, only to find what I wanted had already been sold. This happened twice. As soon as they hit their website they were sold, often before that. Finally wised up and put a reserve on one to my specification due to become available in two months. Drove from Bristol to West Thurrock to check what they claimed was what you got and was very impressed.

 Notified the truck was in I drove to West Thurrock again to check it over and test-drive it. (I was a little apprehensive – this was my first truck). I need not have bothered. Externally and internally perfect, mechanically excellent, and with five months manufacturers’ service and warrantee remaining I was overjoyed. My first action of 2008 was to collect it and add my name to their list of very satisfied customers.

Thank you to Lee Smith and his excellent team.”

Christian Penry

Christian John Transport


 Parsons Nationwide Distribution Ltd - Exeter

 

 “We have recently purchased two Volvo 480 Tractor Units from Lee and colleagues at Hanbury Riverside, without seeing them, with the request that additional items be fitted and the vehicle painted and signwritten in our colours.

 When the first vehicle arrived we were more than pleased with the attention to detail given by Lee and his staff.   Nothing has been too much trouble for them,  even changing our number plate to a personalised registration.

 We are very proud of our additions to the fleet, have no hesitation in recommending Hanbury Riverside, and look forward to the trucks proving to be as efficient as the service received from Lee and his colleagues.”

Philip Clemens

 


 Gerald David and Family Ltd - Somerset
 
 
 
 

A. E. Partridge and Sons Unlimited - Credition
 
 
We normally do not buy used trucks; we usually buy new ones and we buy two at a time. But with such a long wait time we thought we would give Lee a ring to get things moving straight away. 
    Lee had two one year old Volvo FH 480’s, in manual with over 100,000 kms on the clock. I wanted tipping gear fitted and it was arranged with no trouble. He asked me up to have a look, but I didn’t want to drive the 480 miles to London and back when all I had to do was look at the “What our customers say” page and to see the truck on the website. Lee said “give me three to four weeks” and he was true to his word.
    We collected the first one in three weeks and the second one in four. When we collected the lorries they were like new, all credit to Lee and his staff to which we are most grateful.
    I had previously done business with Glyn Davies as far back as 1976 when he visited us here in Devon just after he had started. The company has grown to an unbelievable size but you still get the same family feel as it had thirty years ago.

Keith, Alan & Micheal Partridge


Ben Cowan - Suffolk
 
 
 
 
We acquired our first tractor unit from yourselves in August 2005, a Scania top liner, which has, and still does serve us very well indeed. As a result, when we recently decided to obtain another unit we had no hesitation in contacting Hanbury Riverside once again.
 I spoke with Lee and informed him of our requirements, Lee was more than happy to accommodate and advised a 4 week lead time - sure enough, within 4 weeks the vehicle was ready, complete in our Company livery. We are extremely pleased and impressed with the way the DAF is performing and consider the purchase from Hanbury to be a very wise one.
 The service we received from Lee and the team was very high indeed, should we wish to acquire further vehicles in the future we will undoubtedly contact Hanbury Riverside and will certainly recommend you to other companies.
 
Many thanks for all your help.
 
Very best regards

Ben Cowan
 

 

M.D. and I.L. Sturmer - Sussex

Dear Lee

I would just like to thank you and your team at Hanbury Riverside regarding the purchase of the Volvo Globetrotter XL 480. After making the decision to trade in our 6 and 8 wheel trucks for one artic unit we started to look for the right 12-18 month old unit. After going to Ipswich on the way back to Sussex and after seeing you advert in the Commercial Motor we phoned you and called in to Riverside. After a few hours, a test drive, some helpful advice from you, a few cups of coffee, we agreed on the purchase of the 480. It was agreed tipping unit to be fitted, truck to be serviced and ready for collection in ten days. To your word we collected in ten days, had a very useful hour with David regarding the digital tacho and a run over the truck and then back to Sussex. The first job was up to York to collect our double decker cattle trailer, ( I thought it only right I had the first run to see if it lived up to expectations.) down to Chippenham with overnight stay to check out the bunk,  and home to Sussex with 50 cattle the next morning. I must say it certainly lived up to expectations and more, a real pleasure to drive.

Many thanks again for all your help and advice and I will not hesitate in recommending you to others and look forward to doing business again in the future.

Regards

Michael Sturmer.

P.S. I enclose a couple of pictures of the unit and trailer which looks very impressive. 


P & G Marsh - Shropshire
 
 
My first dealings with Hanbury Riverside were in 1992, when I travelled down from Birmingham on a Sunday morning to look at what was said to be an immaculate Scania unit. On my arrival, I was pleasantly surprised that all my expectations were met and the deal was done.
 
Since then I have bought a alot more vehicles; some have been painted in my colours, some have had other spec's added.
Now I buy over the phone and my sunday mornings are all mine again.


 
M. K. Freight - Ashton-Under-Lyne
 
 
 I saw the ad in the Commercial Motor and was passing Thurrock so I called in. I liked the fact that the vehicle was very clean and tidy and there had only been one previous owner. Lee was there with lots of assistance and advice which made the process much easier. To top it all off the custom fuel tanks and paint job were top notch.
 
Martin Shipley

P.F. Couriers -  Sussex

2 More Volvo FH's in June 2007

PF Couriers have been purchasing second hand trucks from Hanbury Riverside for the last 16 years. We have been delighted with the quality of the vehicles we have acquired; so much so that when we need another truck these days we don't bother looking anywhere else. On the rare occasion that there has been a problem with a truck we have bought from them, it has been sorted out straight away with the minimum of fuss, and certainly no argument. I would certainly recommend Hanbury Riverside to anybody looking for a quality second hand vehicle.

     Cheers       

Peter and Pam


Mike Howe Transport - Bristol

Dear sir

We have recently bought a Volvo 460 from Hanbury Riverside.

Unfortunately I was involved in a collision in France with a runaway trailer wheel which came off the truck I was overtaking. Due to my serious injuries I was unable to do anything, however Lee and my son Steve both worked together to get the truck on the road by the due date.

It was a good feeling to know that everything was being taken care of and now that the truck is working we can only say we had a good deal.

Many thanks to Lee and the team for a job well done, like others have said, next time we want a truck we will just pick up the phone.

Thanks again

Mike and Steve Howe.


Ross Haulage - Northern Ireland

Buy with confidence, Buy Hanbury, top quality second hand trucks, in pristine condition.  I've now taken delivery of my second XF Daf.  The deal was done over the phone, I never even seen the truck prior to arriving to collecting it, the truck was pristine.  The level of service offered by Lee and his team can only be commended. " 

 Thanx Lads,
 
David


Williams Transport  Group - Easton, Huntingdon
Further Purchase June 07
and Another in June 08

We do not normally buy used vehicles, but after seeing the trucks at Hanbury Riverside our mind was made up to buy 3 DAF XF Super Space Cab 6X2. We are very happy with the outcome of the vehicles, and the team at there is second to none. The whole package has been done, the paint and P.T.O all to our spec and its all spot on. Next time we need a vehicle the first phone call will be to Lee at Riverside.

Andrew Williams
Director
Williams Transport Group


 
Rowen Bulk Services - Aldershot, Hants
 
 
 
 Hanbury Riverside did exactly what it said on their tin. Having seen their advert in the commercial motor I gave their website a going over. Having read all the praise from customers I decided to give Lee a ring. After discussing various options I decided on a vehicle, I needed tipping gear fitted and also painted to my spec.  The whole process was all carried out with no fuss and the Road Tax was collected on my behalf. My short trip up to West Thurrock was a tense one, having spent more money on a truck than I did my house (as my dear wife reminded me) and I hadn't even seen it. On arrival at West Thurrock there it was in the entrance for all to see, Fantastic. The paintwork was top drawer, all credit to Howard, Thank you. The hospitallity was good, having never met anyone here before we were genuinely made very welcome and the kettle was already boiled. The tea was good but the truck is better.

Many thanks to Lee and his Team.

Robert White

A very satisfied customer.


 
S.B.L Haulage - Dunmow, Essex
 
  

I’ve been dealing with Hanbury Riverside for 10 years now, this is my 3rd truck purchased from them. If there are any problems, they are sorted out without any worry; the service is second to none. I bought this new truck unseen and like the others, it was top quality. My Dad has also bought trucks off Lee and we can only speak highly of Hanbury Riverside.


W. H. Leslie - Aberdeen

Two more 2006 (06) Dafs, the same spec, delivered in January 2007

 

We would like to take this opportunity to recommend Hanbury Riverside to anyone who may be interested in purchasing used vehicles.  We read their advert in the Commercial Motor and after speaking with Lee and his team on the telephone we decided to purchase 3 DAF XF Super Space Cabs unseen.  We went ahead and arranged flights to London on the Saturday afternoon, we were met by David Hammond and taken to Hanbury Riverside’s yard to collect the vehicles and drove them North.  All the vehicles are to a high specification and in immaculate condition.

 We would not hesitate in recommending Hanbury Riverside to any potential buyers.  We have been very impressed with the service received and would not hesitate in purchasing vehicles from them again.

 The vehicles are now all on the road, one in our company livery, the others are in the livery of our two main customers.

W. H. Leslie

 


 
T. Pollington & Sons - Taunton, Somerset

 Further purchace January 07
(Picture Below)
 
To all at Hanbury Riverside,
 
This was the first truck we purchased from Hanbury Riverside but it will not be the last!
As a family run business everyone, as usual was too busy. We needed a truck fast, so I was left to sort it all out.
I phoned Lee and told him what we wanted and that we needed it quick. I also needed tipping gear fitted. He said I would be ready in a week and it was.
The drive from Taunton to Hanbury Riverside on the Saturday morning was an anxious one, not knowing what to expect. Both Tony and myself were delighted with the quality and the service. It definitely exceeded our expectations.
The only argument was who was going to drive home........ I won of course! 
 
 
Thanks lee!
Mrs Pat Pollington (and of course Tony)
 

JPO Transport - Gloucestershire

Having visited another sales outlet in Tilbury, my second visit was to Hanbury Riverside on a Saturday morning where I first met Lee and Richard. There was no comparison between the two dealerships, in the attitude and quality of the vehicles. The deal was struck which included having PTO tipping equipment fitted and a few other extras, also the vehicle was serviced at the local Volvo dealers and road tax was collected on my behalf. So my part-exchange was dropped off and my new vehicle was coupled to my loaded trailer.

I have since recommended another owner driver to Hanbury Riverside as they made the whole process of buying a truck easy.


Ralph Davies -  Cheltenham, Gloucestershire

 “Hanbury Riverside have just delivered six 12 month old, 6x2 Volvo FH12 460’s. A previous customer who could not speak highly enough of the service that was provided, recommended Hanbury Riverside. After 25 years of buying new, we purchased these vehicles without a viewing (the first time this has happened) and we are delighted to have received exactly what was described - immaculate, low mileage and exact spec vehicles. An uncomplicated way to purchase trucks from a very professional company, thank you to Lee and his team!”

Regards,

 Toby Love.


L. Buxtons and Sons - Essex

 

We have been doing buisness with lee and his family for over twenty years, buying our first new Volvo from lee in 1983. The purchase of the new truck gives us three generations of family that have traded with Lee. Hanbury Riverside is a company with a high reputation which very few companies have these days. They excel on quality, expertise and efficient friendly service and I would recommend Lee and his team to anyone. Our New FH16 is a far call from the F6 in 1983 but I think grandfather, who founded the company in 1930, would still have said "How much!!"

 James Buxton


Alad Morgan - D.A. Morgan - Ceredigion - West Wales
 
 

I first visited Hanbury Riverside a few months before finally purchasing a truck from them. I was impressed with every truck in their yard.

Once I had sold my own vehicle to a friend. I then revisited their site and the hardest decision was ‘do I buy a Volvo or do I buy a daf?’

As you can see I chose a daf and had extra fuel tanks fitted and this was all completed by the pick up date. All I can say is I’m very happy with my deal!


Alex Scougall of Drysdale Freight, Scotland

  

“A friend of mine who is an owner driver, recommended Hanbury Riverside to me. 

I saw the vehicle he’d recently purchased from them and was so impressed with the quality and condition that I called, spoke with Lee and purchased my first vehicle sight on seen in May 2005.

I've just bought my second vehicle (Volvo FH12 - 460 with an XL cab) in October 2006 (again unseen) because the    service I received was excellent and it was definitely a pleasure dealing with these guys.”  


Shirley's Transport - Stoke-on-trent
 
 
"Thank you for the new truck! I am a first time buyer at Hanbury Riverside and the presentation and salesmanship was second to none. Apart from the dirty air lines, I was left well chuffed!"
 

 
Anglian Transport Ltd - Manningtree, Essex
 
 
 
Tim Flack - Director
 
"I first bought a truck off Lee three years ago. When looking for a new truck, I found the service of the other main dealers was no good. I went back to Hanbury Riverside and they didn't disappoint, The quality of the trucks and service was second to none. I'm certain to buy off Lee again"
 

 
Glenhire Express Ltd - Fife, Scotland
 
 
"I am an operator who usually buys new trucks. But the dealers could not supply me what I wanted and were not interested in finding something quick as the just want to sell new vehicles. I browsed the Commercial Motor and was impressed with Hanbury Riversides advert. I decided to have a look at their website which is also impressive. I then decided to email them via the website which I was promptly replied to. On first speaking with Lee Smith I was impressed with his knowledge of his stock and how easy it was to chat with him. Lee gave me a few names of two hauliers up in Scotland who he has recently dealt with for a reference and these hauliers both reckoned they had great deals. I then called Lee and bought the truck over the phone without viewing. I sent a driver down to collect the truck and he was instantly amazed how good this tractor unit was his words were “its like new”. 

I am vice chairman of Scotland and Northern Ireland region RHA and Scottish road haulage personality of the year 2005 and my latest title is I'm a customer of Hanbury Riverside which I am very proud of. I would be more than happy to chat with anyone regards your service.

I had great delight in telling all the local dealers about my latest purchase and told them I will buy again from Hanbury Riverside.

Best Regards, Jim Mclay"


Harry King Transport - Lancashire

 
 
"I had been looking to change my Scania for a while and had seen Hanbury Riverside's adverts in Commercial Motor magazine and then looked on their website. I do tanker work from my home near Oldham to Thurrock. So I went in and had a look at what was on offer. The truck was in immaculate condition and I also had a road test. Lee sorted out all the finance and everything for me on the new truck and I'm enjoying it and the air conditioning! It is perfect and the backup and aftersales from Hanbury Riverside is excellent. The coffee there is good too!"
 

 
 
J S International - Lincolnshire
 
 
"I have been dealing with Hanbury Riverside for many years and have bought three Volvo trucks from them over the time. I had the first one in 1989, which I kept for 11 years and travelled over 2 million kilometres. Then it was time for a change to another Volvo which I kept for 8 years. My work has changed recently from container work to fridge work so I contacted Lee to replace my Volvo for a newer one. Riverside always have a good selection of trucks available, always of excellent quality, presentation and as 'good as new'. No one else comes close - that's why I travel to Riverside from Lincolnshire! They did a really good deal for me and I was able to part exchange my last Volvo and the trailer. Lee is reliable, trustworthy and always stands by his word."
 


 
RFW Hunt - London
 
 
I have been dealing with the Hanbury Riverside team for many years. During that time, I have bought several trucks both new and used and have always been very pleased, Lee always keeps to his word. I went to see Lee recently to buy another truck. Having seen the quality of them, I ended up buying two! Both the drivers are extremely pleased with their trucks and are now busy working all over Europe.
 

 
V G Mathers - Aberdeen
 
 
 
"We saw the advert in Commercial Motor and gave Hanbury Riverside a call to discuss the vehicles we wanted.  One of our drivers was in London and called into the Thurrock dealership to take a look and test drive the vehicles.  He was very impressed and based on his comments and the professionalism with which Lee and his team dealt with us, we decided to buy the vehicles.  The lorries are absolutely perfect and are now liveried in our colours - we're thrilled to bits."
  

 
KentLink
 
"What a professional team”  
 
This is my first experience of purchasing a used truck from Hanbury Riverside, and it won’t be the last. The variety of clean used trucks available on the forecourt, and the helpful attitude of Lee and his staff made the experience more than easy.

Because of all this, and customer feedback from the Hanbury website, I felt confident that I was buying “Quality”. If we found any minor faults or needed changes at the time of purchase these were sorted immediately without any quibble! The painters did a fantastic job and the finish on this truck is superb!

                                                                                     Many thanks Steve    


  Bob Arscot - R F Transport 

 My business dealings and friendship with Lee spans 27 years and throughout this period, he has treated myself and my company with a totally professional attitude and commitment, something which is rather rare in the transport industry.
 
Whether it be a new or used truck, I have always had the "perfect deal" from the company.  Indeed, on receipt of my latest aquisitoin, I found that the level of presentation was impeccable.  My FH 460 was "as new".
 
When it comes to after sales service, the company policy lives up to its reputation.
 
Long may it continue with Hanbury Riverside.
 
  

  
Ian Anderson - Anderson Haulage  
 
 
I would like to thank you for the prompt, helpful, obliging and efficient service you provided. I would have no problem at all reccomending you and your service to anyone who required a top class second hand vehicle.
 
kind regards
 
Ian Anderson
 
 
 
 
 
 

 
 
    Chris Redburn - Redburn Transfer Ltd
                                                                              
  
 
I've known Lee for many years and we have purchased quite a few trucks from him during that time.  Recently, we purchased another 2 DAF 95XF's and 1 Scania R470 4x2 (as shown) from Hanbury Riverside which we are very pleased with.
 
We are always more than satisfied with the service we get from Lee, right from the moment we view and test drive the vehicles to the time we "do the deal" and part with the funds!  The trucks are always presented in an immaculate condition and in a very professional manner. The friendly working relationship we have built up over the years with all the staff, cannot be matched by any of the main dealers we deal with.
 
   
 
 

 
D & S Mortimer - Suffolk
(Copy of letter sent to Hanbury Riverside - with kind permission of Sara Mortimer)
 
"Dear Lee,
 
Thank you for your letter, just a quick note to let you know how pleased we are with the lorry.  Something so alien to us as parting with so much money ws made all the easier with your helpful and efficient service.  It's the small things that count, like fitting my extra fire extinguisher box and CB with no fuss at all.  The lorry is performing above all expectations and is a joy to drive.  We have had one small problem with the speedo which our local DAF dealer is at this time sorting out.  This has however not been a problem as the lorry is under guarantee.
 
I have already recommended you to two people and would not hesitate to do so again.  If we are still in business in four years time, we will definately be giving you a call.
 
Yours sincerely
 
                                                                                Dave & Sara Mortimer" 

 
Nick Pearson - Purchased Superspace DAF and Volvo XL Globetrotter
"I've dealt with Lee Smith at Riverside for about 7 or 8 years now and over this time have purchased 10 -15 vehicels from him - the first of which was a Scania.
 
Our company started in Container Haulage in 1997 - at the time we were using two old units to get started.  We've been adding to our fleet ever since and the majority of our vehicles come from Hanbury Riverside.
 
We continue to deal with Hanbury Riverside for a number of reasons, not least because we get on very well with Lee and the team.  They supply quality vehicles and I'm more than happy to buy over the phone without seeing them, although I have to say with introduction of the web site of the "Virtual Vehicle Tour", it's even better now - time is money to me and I know that what I see is what I get and I'm not wasting my time.  They offer me piece of mind as well as a quality service.
 
Also, with the introduction of Euro4 Engines, Riverside is the Number One place to go for your used vehicles as far as I'm concerned and I recommend them to anyone who asks."
 
 

   
 
 Steve Dudman - Purchased Scania  
 
 
 
The immediate and warm response I received as I walked through the gate at Hanbury Riverside was a nice surprise -  not get out ugly!   The quality and presentation of each truck gave you every confidence to buy and  the willingness to put a deal together which suits both parties was refreshing.
 
I know Lee very well and joking aside, there really is nothing bad to say. 
 
 

        
Terry Dedman - Samtrans 
 
 
To meet our customer demands we upgraded to 44 ton vehicles and having known Lee and the staff at Riverside for many years, their site was one of my first ports of call.  After visiting the office and speaking with Lee, I was so pleased I purchased two 6x2 '95 DAFs.  The vehicles where up and running and earning us revenue within days of the deal being done!
 
Quality and backup are first class and I defy anybody to find better.
 
Just recently a situation arose and I needed a replacement vehicle fast. Seeing another DAF on the website, a phone call to Lee at 8.45a.m. resulted in a deal done by 11a.m., the vehicle collected by 14.30p.m. and working at 17.00p.m. all on the same day.  Next time a vehicle is needed I think I can save fuel and time by not bothering to visit the office, knowing I can rely on Riverside for their quality and service.
 
  

 
GD Haulage Liverpool - Purchased Volvo FH12 460
 
Jacci & Graham from GD Haulage collect their Volvo FH12 460 from Riverside and are thrilled to bits with their purchase. 
 
Driving down from Liverpool to look at the vehicle was a serious committment, but one Jacci and Graham were prepared to make.  Jacci told us that they chose to buy from Riverside as they knocked spots of the local Main Volvo Dealers by offering a far superior service and by treating them as a normal person and taking a real interest in them, even though they only bought 1 vehicle.  Also, none of the main dealers could offer them a deal to match Riverside.
 
Initially Jacci & Graham saw Hanbury Riverside's advert in Commercial Motor.  The more they spoke about wanting a vehicle to other people in the industry, the more Riverside's name was recommended and not one person had a bad thing     to say about them.
 
"We're thrilled to bits with our Volvo and will definately be back to Riverside when the time comes to change the vehicle - or buy another one!" 
 

 
  Edwards of Essex
 
Just purchased a 4 years old Scania and a 17 months old DAF and had Hanbury Riverside livery the vehicles for them before collection."These are the 6th and 7th vehicles we've purchased from Riverside" said Jan Edwards "We go back to Lee at Riverside because it's convenient and we always get good vehicles.  We decided on the Tuesday to look for an additional vehicle to add to our fleet as we had just taken on an additional driver and didn't want to be paying him to sit around rather than working and within 7 days the vehicle had been purchased via a finance company, liveried and collected - now that's service.
 
"Finance companies can be a little funny about 2nd hand haulage vehicles, but because Riverside have such a good reputation and the vehicles are reliable, the finance companies are happy to deal with them, so it's fast, easy and there's not reams of paperwork to be sorted. 
 
"Initially we only went for the DAF, but we saw the Scania and were thinking of changing our current one. We decided to pull forward our change date for this vehicle, bought the driver down together with a loaded trailer for him to test drive the vehicle and he loved it. So we decided there and then to buy it and crack on"
 

Instant Link Kent - Purchased LHD Volvo Globetrotter 4x2 XL. 

 

   

David Johnson from Instant Link said "The service from start to finish was excellent, we can't fault it at all and we are over the moon with the paint job and livery Riverside did for us.  Silver is a hard colour to work with and the result is fantastic, it looks as though it's come off the production line and is brand new.  We will definately be back in the future.

 
The paintwork on this vehicle was carried out by Enterprise Coachworks who are based at Hanbury Riverside and who work alongside Hanbury Riverside for all their paintwork requirements.  Roy of Enterprise can be contacted on 077908 32177
 
 

  Continental Express of Hertfordshire  

 
Sam Turone of Continental Express based at Waltham Cross has just purchased 6 Volvos from Hanbury Riverside.  Sam said, "We'd bought from Lee about 4 years ago and were happy with the service then so had no concerns about going back to Riverside.  Continental Express run very hi spec vehicles and Riverside had 6 vehicles which fitted the bill exactly and we could take all 6 in one go.  They are very clean, with low mileage and the service we received was still excellent.  Normally to buy 6 uniform vehicles you have to order and wait months for delivery, so to be able to buy 6 "off the shelf" was perfect!
 
 
  

 
 

Leejay Transport - Purchased 2 Daf XF95 480 trucks                                                                             

 

 We've known Lee Smith for some time as an acquaintance but haven't dealt with him in business before and were very impressed by the service and attention we got from Riverside.

 
In the past we've bought from 2 Main Dealers, Scania and Volvo, whose service and attention to detail has seriously declined. 
 
We received a call from Lee to see if we were in the market for a couple of vehicles and, basically, he made us an offer we just couldn't refuse.  Lee and his team put the Main Dealers to shame in the way they presented the trucks, looked after us throughout the buying period and in particular the after care service.  We even got 2 very smart Jackets thrown in!
 
LEEJAY would definately buy from Riverside again and have no problem in recommending anyone to consider Riverside for their next vehicle.
 

  Mark Bailey of Conway Bailey  

 

 

 

 

 

 

 

“Early 2005 I purchased 9, less than 1 year old DAF XF 6x2, unseen and based on availability and quality.  On collection of these vehicles, I placed an order for a further 3, which were painted to my specification as you can see from the photo”

 

 

  

  

 


Keith Parker of Walker Transport in Essex
 
 
 

  

 

“I have been purchasing vehicles from Hanbury Riverside since 1983 – that should tell you much about our relationship! 

   

In 2004 we purchased 8 vehicles from Riverside, all presented to their usual high standards. In 2005 we have already purchased 6 vehicles and always find Hanbury Riverside accommodating and flexible and enjoy dealing with them” 

 


Tony Fielding of Fieldings Trucking, Essex

 
  "I do not normally buy used tractor units and certainly would never of considered buying without seeing first, but Lee promised me the Volvos in question would be immaculate and as near to brand new as you could get. I have to say Lee was 100% right and the vehicles exceeded my expectations.
 
Hanbury Riverside were very professional from the initial enquiry to the hand-over of the vehicles and a pleasure to do business with. I am assured by Lee that all of his vehicles are of the same extremely high standard and if the Volvos I purchased are anything to go by I would certainly buy used vehicles from Hanbury Riverside again."

 


Bob Thomas of FDT Transport, Manchester

 

“I have recently purchased 4 DAF XF 480 6x2 Super Space-cab tractor units from Riverside.  Remarkably, all were purchased unseen and I felt inclined to do so because of Riverside’s reputation and positive attitude over the phone. I was left feeling confident that the vehicles would be as discribed and was not disappointed.

 
 
 
 
 

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